Fulfillment Request

Want your customers’ file uploads to show up in the Fulfillment Request template? This requires ensuring line item properties are compatible with your template. Contact support and we’ll set it up for you.

Manual Process (not recommended)

Note

We do not recommend trying to add the code for line item properties to your email templates on your own, as each template varies and the steps below may not apply to your templates. Please contact support and we’d be glad to take care of it for you.

Follow the instructions below to display upload details in the fulfillment request emails.

1. Starting from your Shopify admin dashboard, navigate to the Settings tab, then click on Notifications.

2. Click on the link for the Fulfillment request notification template, then select edit code.

3. Locate the following line of code (remove any unnecessary spaces at the end).

<p>Variant Title: {{ line.line_item.title }}</p>

4. Copy and paste the following snippet after it.

{% for p in line.line_item.properties %}
  {% if p.first contains '_io_' %}
    {% continue %}
  {% endif %}
  {% if p.last %}
    {% assign name = p.first %}
    {% assign value = p.last %}
  {% else %}
    {% assign name = p.name %}
    {% assign value = p.value %}
  {% endif %}
  {% unless value == blank %}
    <p>
      {{ name }}:
      {% if p.last contains '/uploadery.s3' %}
        <a style='font-size: 14px;' href="{{ value }}">Link to your file</a>
      {% else %}
        {{ value }}
      {% endif %}
    </p>
  {% endunless %}
{% endfor %}<br>

5. Click the Save button at the top of the page.