> For the complete documentation index, see [llms.txt](https://docs.theshoppad.com/pagestudio/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.theshoppad.com/pagestudio/troubleshooting/approving-shoppad-collaborator-request.md).
# Approving ShopPad Collaborator Request
Approve a ShopPad collaborator request so our team can access the parts of your store needed to help you.
Collaborator permissions provide our team access to approved sections of your store. Please note that these accounts **don't count towards your store's** [**staff limit**](https://open-2c.gitbook.com/help.shopify.com/en/manual/your-account/staff-accounts)**.** Only the store owner or staff with "manage collaborator" requests permission can view collaborator access requests or grant collaborator access to a store. The request can be found as an email or a notification on your Shopify Home. Here is how to approve a collaborator request from our team:
1\. Select **Settings** from your main Shopify home page.
2\. Scroll down to the **Users and permissions** tab.
3\. Then, scroll down further to the **Collaborators** section to review and approve the request.
