> For the complete documentation index, see [llms.txt](https://docs.theshoppad.com/kitkarts/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.theshoppad.com/kitkarts/add-a-promo-code-to-the-recovery-email-template.md).

# Add a promo code to the recovery email template

Add a promo code to the Kit Karts recovery email template to encourage shoppers to finish their purchase, including for older templates.

Promo codes are a great way to encourage customers to secure a purchase when they receive the Kit Karts recovery email. Here's how to implement the code within your recovery email template.

:::note
If you have used Kit Karts for a long time, you will need to revert the template in order to add the discount message. [Click here to learn more about reverting the template!](https://docs.theshoppad.com/kitkarts/revert-recovery-email-to-shopify-default/)
:::

1. Navigate to the Kit Karts dashboard from the Shopify **Apps** page.&#x20;
2. Click on the **Recovery Email** tab.

<figure><img src="https://docs.theshoppad.com/kitkarts/assets/Add-promo-code-recovery-email-KK.png%20-%20Step%201%20%281%29.png" alt=""><figcaption></figcaption></figure>

3. Add your custom message, including the promo code, to the **Message** box.

<figure><img src="https://docs.theshoppad.com/kitkarts/assets/Add-promo-code-recovery-email-KK.png%20-%20Step%202.png" alt=""><figcaption></figcaption></figure>

4. Click on the green **Save Changes** button at the top-right corner of the page.
